Answers, before you even ask

Outsourcing your medical billing reduces operating costs, speeds up reimbursements, and removes the burden of managing an in-house billing team. Most practices that switch to us cut billing-related overhead by 20–30%, submit cleaner claims from day one, and avoid the cost of training or replacing staff. We also offer a no-obligation trial period, so you only sign on once you've seen the results yourself.

Our team brings 20+ years of combined billing experience across 30+ states, led by managers who have worked inside real practices — not just billing software. Every new client starts with a risk-free trial period and a month-to-month contract with no cancellation penalty, so you can judge us on results, not promises.

Yes — we cover 42+ medical specialties, from primary care to complex surgical and behavioral health practices, each billed by coders trained specifically in that specialty's rules. Contact us directly and we'll confirm our experience with your specialty before you sign anything.

Yes — we are fully HIPAA compliant and follow SOC 2–aligned security standards for every file we touch. That includes signed confidentiality agreements for every employee, monitored security at our offices, encrypted data transfer, and regular internal audits to catch gaps before they become risks.

You'll receive regular performance reports covering weekly collections, denials, and month-end financials broken down by procedure code, payer, and aged AR. We also benchmark your practice against industry standards, and since we work inside your existing software, you always have direct access to your own claim status and account balances.

Our AR team works every outstanding claim — denials, underpayments, and unpaid balances — following up directly with payers by phone until it's resolved. We track state and federal timely-filing rules for your location and pursue every non-payment as aggressively as if it were our own money on the line.

Yes. We act as an extension of your front office and can take patient billing calls directly during business hours, so your staff isn't stuck fielding account questions. Contact us to talk through how this works for your practice.

In most cases we pull your data directly from your existing EHR or practice-management system — no manual export needed. If your system doesn't support a direct connection, you can send superbills through a secure, HIPAA-compliant portal instead.

Yes, always. Insurance payments are mailed or deposited directly to your practice's bank account — we never touch your money. Our fee is based only on what you actually collect, so our incentives stay aligned with yours.

Yes — every client gets a dedicated account manager reachable by phone and email during business hours, plus a direct line to our support team for anything urgent. You're never routed through a generic call queue. See all the ways to reach us.

Our pricing is a simple percentage of what we actually collect for you — no flat fees, no setup costs, and no charge if a claim doesn't get paid. Rates vary by practice size and specialty, so contact us for a free, personalized account review.

Yes — our team and systems are built to handle both solo practices and large, high-volume multi-provider groups without a drop in claim turnaround time. We scale account staffing to match your patient volume.

Getting started takes three steps: complete our contact form for a quick intro call, sign an electronic contract if it's a fit, then we assign your dedicated billing manager, connect to your system, and start working your claims. Most practices are fully onboarded within one to two weeks.

You'll receive an invoice by email according to the payment schedule in your contract, payable online through our secure portal. We accept all major credit cards, ACH transfers, and wire transfers.

Most practices don't. We handle the full billing cycle — charge entry, claim submission, denial management, appeals, payment posting, and reporting. Some practices keep a small front-office role for scheduling or in-person questions, but that's optional.

Yes. If you use a web-based system, we work directly inside it using credentials you control. If your software is server-based, we connect through a secure, HIPAA-compliant remote-access setup — you never need to migrate to new software to work with us.