Specialized Recovery

AR Recovery Services

AR recovery is a standalone service focused on aged accounts receivable — claims over 120 days that other billing partners have often stopped actively working. You don't need to switch your day-to-day biller to use it.

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Days, Our Specialty

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Collection Ratio

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Upfront Fees

Unlike billing companies that only offer AR recovery bundled into a broader revenue-cycle package, HS Med Solutions specializes in standalone AR recovery — accounts exceeding 120 days that were often deemed unrecoverable elsewhere. If you're looking for full-cycle AR management instead, see our AR Collection services; this page is specifically for the aged accounts that need focused, dedicated attention.

How it works

Our four-step approach to AR recovery

Refined over years of handling aging AR — built for speed and reliability, not guesswork.

  1. 01

    Thorough assessment

    Every unresolved claim gets a systematic review — not just the high-value ones. Small balances add up, and we check every claim for what's recoverable.

  2. 02

    Focused follow-up on aging accounts

    Older unpaid claims get prioritized first, with diligent, persistent follow-up with payers before they age out of recoverability entirely.

  3. 03

    Claim rectification & resubmission

    Errors and ambiguities get corrected, appeals get filed for reconsideration, and recurring denial patterns get tracked so they stop repeating.

  4. 04

    Patient engagement

    When a balance is the patient's responsibility, we send a clear report and can handle communication directly — professionally, and with sensitivity.

Tracking AR recovery revenue growth on a mobile dashboard

Cutting-edge tools

Aging accounts prioritized, not processed in order

Claim age, payer response patterns, and recoverability all factor into what gets worked first. Analytical tools reduce the guesswork, but a real person makes the call on strategy — not an algorithm running on autopilot.

Talk to an AR recovery specialist

Our focus

AR recovery is a focal point of our expertise

Not a side offering bundled into a bigger package — this is what we specialize in.

All Claims Pursued

Every claim gets pursued diligently, regardless of size or perceived likelihood of payment — no quiet write-offs.

Optimized Recovery

A strategic, prioritized approach prevents claims from expiring while there's still time to act on them.

Top-Tier AR Team

Each account is assigned to an experienced biller who investigates every claim thoroughly and accurately.

No-Risk Payment Model

You pay only for successful reimbursement. If we can't recover a claim, there's no charge for the attempt.

Exceeding 90% Collection Ratios

Our skilled recovery team consistently achieves collection ratios that most in-house teams don't reach on their own.

Addressing Rejections & Denials

Most claim issues come down to correctable errors or omissions — we resolve those instead of writing the claim off.

Every scale, every setting

Physicians, labs, imaging centers, and hospitals

Aged AR builds up everywhere claims get processed — solo practices, laboratories, radiology and imaging centers, and hospital systems alike. We size the engagement to your account volume, not the other way around.

See if we can recover your AR
A specialist reviewing aged account data on a tablet

Questions, answered

AR recovery, answered

What practices ask most before handing over their oldest, stalled claims.

What counts as aged AR?

We focus on accounts receivable over 120 days old — the point where collection probability drops sharply and most billing teams have effectively stopped actively working a claim, even if it's still technically open.

Do I have to switch my billing company to use this service?

No. AR recovery is a standalone service. You can keep your current billing partner for day-to-day claims and bring us in specifically for the aged accounts that have stalled.

Is there a cost if you can't recover a claim?

No. We only charge a small percentage of what we actually recover. If we're unable to collect on a claim, there's no fee for the attempt.

How do you handle claims where the patient owes the balance?

We send a clear, easy-to-understand report to the patient and can manage direct communication on your behalf if you'd like — always professionally and with sensitivity, since transparent billing leads to higher settlement rates than aggressive collections tactics.

What types of practices do you work with?

Physicians, laboratories, radiology and imaging centers, and hospitals of all sizes — anywhere aged claims have built up faster than they've been resolved.

Got claims written off
as unrecoverable?

Send us your aging AR report — we'll tell you honestly what's actually still recoverable, at no cost to find out.

No contracts to review. No pressure. Just numbers.