FAQs

• Increase revenues by reducing 40-50% your operating cost
• Faster Insurance Payments by clean claim submission & less billing errors
• Get dedicated team to work on old A. R
• No training or setup costs with no long-term contracts to sign
• No administrative hassles of managing an in-house billing
• Avail free trial & hire only if you are satisfied

• Our Team: Having a team with 20+ years of combine experience that is knowledgeable, managed by experienced leaders makes us the best.
• Free Trial: Experience actual results with our 30-day risk-free trial and choose us only if you are satisfied. Our contract is month-to-month; you can terminate it at any time without penalty.

 Contact us for our service demo

With an experience of a decade, we bring expertise in 30+ specialties. Our specialties page will provide you details on the different specialties we serve. Please contact us to discuss more about your requirements in your specialty of practice.

• Yes, we are fully compliant with HIPAA requirements and standards. We understand the importance of maintaining data confidentiality and security. We follow HIPAA guidelines to ensure that all patient information remains safe and secure. Security measures are taken in-house as well as in transfer of files:

• 24 X 7 security personnel manning our office
• All our employees must sign a confidentiality and non-disclosure agreement
• Contractual agreements with all business parties are maintained and up-to-date
• The entire workforce is trained on privacy, security, and confidentiality
• System of random checking on a regular basis

We provide performance reports to our clients such as weekly collection reports, denial reports or month-end reports that include physician financials, procedure code usage reports, collection by carrier reports, aged summary reports, detailed management summaries, and year to year analysis. We assess your billing collections performance by comparing your practice to industry benchmarks. On the other hand, as we work remotely with your software; you will still be having the access to check financial reports of your practice, claim status and patient account balances by yourself.

Our team is trained on proper collection methodology including compliance with state and federal laws specific to the practice locality. Our AR analysts research the claims denied by the carriers, rejections received from the clearing house and underpayments by the carriers. They plan and execute necessary actions to collect all outstanding AR. We aggressively follow up on all unpaid claims by calling the insurance carriers. We can also follow up on all non-payments from patients.

Yes. We can work as an extension of your office and will be glad to take calls from your patients about their account. Our support team is also always ready to handle queries from your office. We are available during business hours to answer any question that you might have.

There are multiple ways you can send your data to us. Depending upon your current EHR system, we may be able to retrieve the data from the medical records directly. You can also send us your superbills via online services we use that are secure and HIPAA compliant.

Yes, the insurance companies mail payments directly to you or deposit them electronically to your bank account.

Yes! We assign you a dedicated account manager who is available via email and phone during business hours. Also, you can reach out directly to the HS Med Solutions Support Team via chat, email, or phone.

Our rates vary by the size of your practice. Contact our HS Med Solutions Consultant to get a personalized account review, and we will provide you with the best pricing options for your company.

Our team is experienced in handling small as well as large volume for healthcare practices of any size. We have excellent computer skills and possess in-depth knowledge of insurance guidelines of various providers, healthcare terms and more.

Getting started is easy:

• 1. Please complete the contact form to get the demo of our services.
  2. After 1:1 meeting if agreed, we will send you our contract letter that you can sign electronically.
  3. After assigning the contract, we will assign you a dedicated billing manager who will contact you for the integration.
  4. As soon as we get the access of your software, we will start the work

According to agreed payment timeline in contract, you will receive an invoice from HS Med Solutions via email, you can pay your bill online via secure portal. We accept major credit cards, wire transfers and ACH Transfer as well.

Yes, you won’t require the in-house billing staff if you outsource as we can handle your entire billing operations from claim creation & submission, aggressive follow up, denial management, appeals, payment posting & reporting. Having an administrative team to continue filing, and scheduling may still be essential or desired. However, with us handling your billing needs, your team will be more focused on other tasks while we will be taking care of your billing & collection

Yes. We can, in case you have web-based software you will share our credentials to access your software. For server-based software, we use HIPAA compliant remote access app.